Solution pillar

Operate in China

This solution area can start with a narrow written task and expand into a managed China-side workflow when the client needs recurring execution.

Scope

This solution area can start with a narrow written task and expand into a managed China-side workflow when the client needs recurring execution.

Marketplace preparation, store workflows, local operations and reporting.

Services include

  • China e-commerce
  • JD and Tmall operations
  • China customer service
  • China digital operations

Compliance boundary

Work is performed under written authorization, with transparent third-party costs and no guaranteed platform, regulatory, traffic, sales or revenue outcome.

China E-commerce Operations

Marketplace preparation and China-local operating workflows for teams preparing JD.com, Tmall or related channels.

Marketplace preparation and China-local operating workflows for teams preparing JD.com, Tmall or related channels.

  • Scope
  • Services include
  • Compliance boundary

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JD.com and Tmall Operations

Preparation and operational coordination for JD.com, Tmall and Tmall Global workflows.

Preparation and operational coordination for JD.com, Tmall and Tmall Global workflows.

  • Scope
  • Services include
  • Compliance boundary

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China Customer Service

Chinese customer-service workflow design, FAQ preparation and feedback reporting.

Chinese customer-service workflow design, FAQ preparation and feedback reporting.

  • Scope
  • Services include
  • Compliance boundary

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China Digital Operations

China platform, SaaS, advertising and logistics workflow support under written authorization.

China platform, SaaS, advertising and logistics workflow support under written authorization.

  • Scope
  • Services include
  • Compliance boundary

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Compliance and client protection

We do not bypass platform security, impersonate users, provide anonymous verification numbers, intercept one-time passwords, or access client accounts without written authorization.

  • bypass platform security
  • impersonate users
  • provide anonymous verification numbers
  • intercept one-time passwords
  • access client accounts without written authorization
  • guarantee approval, traffic, sales or revenue

Discuss Your Project

Share the project scope, current stage and where China-side execution would help most.